PAID PARKING FAQs

  • The rate is still $5.00 per vehicle/day unless specified otherwise.

  • Yes. Parking passes are ONLY VALID for the regular and playoff home games and NOT VisitLethbridge.com Arena Events.

    • Season Ticket Holders - In working with the Lethbridge Hurricanes Hockey Club, it was decided that Hurricanes' season ticket holders would be exempt from paying to park at VisitLethbridge.com Arena. This decision was made to help lessen the impact on the Hurricanes' organization. Season Ticket Holders will receive a parking pass to identify that their vehicle is “paid” for the upcoming season. Season ticket holders will receive one parking pass per associated Ticket Centre account. Limitations and exceptions may apply.

      • It is the responsibility of the parking pass holder to ensure the parking pass is visible

      • Lost/Stolen/Destroyed Passes will not be replaced.

      • Playoff Games: Parking passes from the regular season will extend into Playoff games for no additional fee, if applicable.

      • Parking passes are ONLY VALID for the regular and playoff home games and NOT VisitLethbridge.com Arena Events (eg: Concerts).

      • Please note: There are no designated parking areas for pass holders.

    • Non Season Ticket Holders – cost is a flat rate of $5.00 per vehicle

    If there is a game held on the statutory date, the regular parking fee of $5.00 per vehicle will apply on that date.

    *All information is subject to change without notice.

    Please note: Veteran’s plate are not exempt from paid parking in the VisitLethbridge.com Arena parking lots. For more information, please reach out to our customer contact centre by calling 311 or online chat with our customer service team at Lethbridge 311. 

  • Banquets and Meetings include all events in the Canadian Western Bank Lounge. Paid Parking is Free unless specified otherwise with your booking.

  • This includes Recreational Hockey, Birthday Parties, Small User Groups.

    • Parking is Free

    • At the time of your booking it will be communicated to the Organizer, who has the responsibility to transfer the paid parking information to the Group. There are no refunds if you pay for parking when you did not need to.

  • College parking is in effect every day

    • Day Rate - $5.00

  • Your VisitLethbridge.com Arena representative will be in contact with you directly.

  • Park in the designated "Ticket Pick-Up" zone in front of the South Country Co-op Ticket Centre. It allows you 15 minutes and you don't have to pay for parking.

  • You do not need to pay for parking as long as you are not staying.

PARKING ENFORCEMENT

  • Parking enforcement at the VisitLethbridge.com Arena will use license plate recognition software to identify vehicles that are in violation and issue tickets.

  • Click here for more info: www.lethbridge.ca/roads-parking-transit/parking/

  • Parking fine appeals are submitted to the Park and Ride parking office at 705 5 Ave S or submit your appeal online to Parking@lethbridge.ca Appeals will be considered upon the basis of parking and traffic regulations.  

    Parking Fine Appeal Form (City of Lethbridge)

Events include (but not limited to) concerts, cultural and entertainment, tradeshow or sport*. If there is an event held on a weekend, an all-day event, and/or statutory holiday, the regular parking fee of $5.00 per vehicle will apply on that date.

*All information is subject to change without notice.

Please note: Veteran’s plate are not exempt from paid parking in the VisitLethbridge.com Arena parking lots. For more information, please reach out to our customer contact centre by calling 311 or online chat with our customer service team at Lethbridge 311. 

Questions we haven’t answered?

Please reach out to our customer contact centre by calling 311 or online chat with our customer service team at Lethbridge 311. 

PARKING PAYMENT

    • No. Once you have entered your license plate number at the Kiosk or on the Flowbird app you are good to go!

    • If you have been provided a pass/permit, this must be displayed in your front window to avoid a parking ticket.

  • Enforcement will not start immediately when the event starts so you’ll have time to get to your seat. Here are a few helpful tips.

    • Arrive a bit earlier than usual or pay for parking ahead of time on the day of the event.

    • Download the Flowbird app so you don’t have to wait in line at a kiosk. Find your seat and conveniently pay online.

    • Know your license plate number as it will be required at either the kiosk or in setting up the app.

PARKING AREAS

  • The City of Lethbridge offers a Residential Parking Permit Program, please see the link below for more information.

    https://www.lethbridge.ca/applications-licences-permits/residential-parking-permits/

  • Servus Sport Centre is operate by the Lethbridge Soccer Association and not by the VisitLethbridge.com Arena. For more information please check out the Servus Sport Centre info page at: www.lethbridgesoccer.com.

  • The Soccer Centre maintains and manages this parking lot.

WHAT BRINGS YOU HERE?